Remote Bilingual Retention Advisor
Garner, Wake County, North Carolina, 27529, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
Bilingual, Customer Success Management, Customer Service Rep, Call Center / Support
Smart Start, Inc. is seeking a Retention Program Advisor to manage appointment scheduling and account inquiries from a fully remote location.
You will use retention rebuttals to secure attendance at installations or reschedule as needed, thriving in a high-volume call center while protecting revenue and customer relationships. The role emphasizes empathetic, solution-focused communication, multitasking across CRM systems, and meeting retention and service quality metrics in a rate-based
Step into the Remote Bilingual Retention Advisor role at Smart Start, Inc. in Garner, NC, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Bilingual Retention Advisor role in the description above.
We appreciate your interest in this position.
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