REMOTE - Bilingual in Spanish Call Agents; TX, SC, NC,FL, GA, VA, Pa,Ut,Mi

REMOTE | Bilingual Spanish Only - Customer Service Representative FL, GA, NC, MI, PA, SC, TX, SC, VA ONLY

Start Date:

October 15, 2026: $15.00/hour (Bilingual
- Spanish)

At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is mission-driven work that truly matters.

Job Type: Full-time, Temporary

Pay: $15.00/hour for Bilingual Spanish speakers (W2 Employee)

Location:

100% Remote

Orientation:
October 15, 2026

Training

Schedule:

TBD

Must have open availability

Must be bilingual

• Fluent Bilingual Spanish/ English speakers (spoken and written)
• Call center or customer service experience
• Remote work experience is a plus
• Tech-savvy with ability to navigate multiple systems

100% attendance required for orientation and training, no exceptions

Open availability required (including weekends)

• Windows 11 based PC (no MACs or Chrome Book)
• Dual monitors – this helps you see multiple programs at once while assisting customers.
• Processor:
  Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation)
• At least 16 GB of memory (RAM) with 12 GB usable – this keeps your computer running smoothly while using several tools at once.
• CPU utilization should be 50% or less

• Ethernet (RJ-45) port required
• Wired internet connection required – Wi‑Fi is not allowed; your computer must be connected to your router using an Ethernet cable for a stable signal.
• Internet Speed:
  Please use  to test your specs. Download 20 Mbps or higher (for receiving data), Upload 10 Mbps or higher (for sending data), Ping 20 MS or less (for a fast, responsive connection). Please pay special attention to your Ping, it has to be 20 or less.

These technical requirements will be verified during your interview — no exceptions. Please join the interview from the computer you plan to use for the position, with your camera turned on and ready to share your screen so we can confirm your computer’s setup. Do not join from a cell phone, as you’ll need to demonstrate your system’s specifications during the session.

Some benefits are subject to eligibility requirements, including employment term and other factors.

Frontline Group is a W2 employer that does not hire independent contractors.