Remote AI-Driven Customer Success Leader
Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Genpact is seeking a Front Line Manager - S&M - Customer Success in the United States. You will act as the primary liaison between sales teams, brokers, distributors, and customers to resolve inquiries, ensure accurate order processing, and drive training programs to align with business goals.
The role emphasizes leading digital transformation, leveraging CX tools, and maintaining SOPs and dashboards. You will oversee performance, manage key accounts, and collaborate with operations to
The Remote AI-Driven Customer Success Leader role at 3409 Genpact LLC is now open for applications in Wilkes-Barre, Luzerne County, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote AI-Driven Customer Success Leader role in the description above.
We appreciate your interest in this position.
Join 3409 Genpact LLC and contribute to our ongoing work.
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