Senior Escalations Specialist – Remote Customer Support
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Sharecare is a digital healthcare company delivering software and services to improve care quality and reduce costs. This remote, full-time role supports the Customer Service - Escalations team by researching, responding to inquiries, and resolving escalated member concerns via multiple channels.
Under supervision of the Customer Service Manager, you will assist CSR colleagues, provide timely updates to members, and help identify training opportunities to improve first call resolution and
As a Senior Escalations Specialist – Remote Customer Support, you will play an important part at Sharecare in Hartford, CT, United States.
The advertised compensation is 40.000 - 60.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Escalations Specialist – Remote Customer Support role in the description above.
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