Senior Customer Success Leader — Build Adoption, Remote
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Axuall is a clinical workforce intelligence company building a formal Customer Success function. The Sr. CSM will partner with the SVP of Customer Experience to design, stand up, and operationalize Axuall's CS program across the full platform.
This is a build-and-run role: part program architect, part practitioner. You will own a portfolio post‑implementation, driving adoption, satisfaction, and retention while collaborating with Account Management, Client Services, and Implementation teams.
We are seeking a motivated Senior Customer Success Leader — Build Adoption, Remote to join Midwest Startups in Cleveland, OH, United States.
As a Senior Customer Success Leader — Build Adoption, Remote, you will play an important part at Midwest Startups in Cleveland, OH, United States.
We invite applications for the Senior Customer Success Leader — Build Adoption, Remote position located in Cleveland, OH, United States.
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