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Banking Support Specialist - Remote & Onsite

Remote / Online - Candidates ideally in
Wakefield, Middlesex County, Massachusetts, 01880, USA
Listing for: Eastern Bank
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 21 USD Hourly USD 21.00 HOUR
Job Description & How to Apply Below

Eastern Bank seeks a Customer Support Specialist I–III to serve as the bank’s first line of response for inbound customer inquiries across calls, chat, and email. The role requires knowledge of banking products, strong communication, and the ability to work remotely or onsite while meeting service and sales standards.

Starting pay is $21.00 per hour with benefits and retirement; role may involve evening/weekend shifts and a dynamic high-volume environment. Prior call center experience is valued.

We are seeking a motivated Banking Support Specialist
- Remote & Onsite to join Eastern Bank in Wakefield, MA, United States.

For the Banking Support Specialist
- Remote & Onsite position at Eastern Bank, we are reviewing applications now.

Step into the Banking Support Specialist
- Remote & Onsite role at Eastern Bank in Wakefield, MA, United States and grow with us.

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