Remote Support Specialist – Learner & Triage
Union, Union County, New Jersey, 07083, USA
Listed on 2026-10-17
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
AIErudit is seeking a dedicated learner support specialist to provide the first human response to learner inquiries, triage issues, and route them to the appropriate owner. This role requires clear and empathetic written communication and the ability to resolve or hand off issues efficiently.
You will communicate status and next steps in a fast, clear, and kind manner, helping learners stay on track while ensuring requests reach the right person promptly.
We are looking to fill the Remote Support Specialist – Learner Experience & Triage position at AIErudit in Union, NJ, United States.
Step into the Remote Support Specialist – Learner Experience & Triage role at AIErudit in Union, NJ, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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