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Remote Member Services Specialist; Call Center

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Fallon Health
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 50000 USD Yearly USD 42000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Remote Member Services Specialist (Call Center)

Fallon Health is hiring a Member Services Representative in Worcester, MA, with on-site training for about 8–9 weeks. After training, a remote work model becomes available.

You will handle member and provider inquiries, explain plans, and assist with concerns, advancing through a skill-based progression with coaching. We offer opportunities for growth within the organization, competitive pay, great benefits, and paid time off.

Our group is growing, and we are hiring a Remote Member Services Specialist (Call Center) in Worcester, MA, United States.

This opening is for the Remote Member Services Specialist (Call Center) role at Fallon Health.

We are seeking a motivated Remote Member Services Specialist (Call Center) to join Fallon Health in Worcester, MA, United States.

Consider building your career as a Remote Member Services Specialist (Call Center) at Fallon Health.

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