Remote Customer Success Specialist
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep, Technical Support
XACT is seeking a Customer Service Specialist to support our clients' customers from a dedicated home office. You’ll help customers find products, answer questions, and guide them through the order process with empathy and problem-solving skills.
In this role you will communicate across teams, meet performance metrics, and look for ways to enhance the customer experience through thoughtful solutions and upselling where appropriate. Training is provided.
We invite applications for the Remote Customer Success Specialist position located in Raleigh, NC, United States.
We are currently recruiting a Remote Customer Success Specialist for our team in Raleigh, NC, United States.
This is an excellent opportunity to take on the Remote Customer Success Specialist role at XACT.
As a Remote Customer Success Specialist, you will play an important part at XACT in Raleigh, NC, United States.
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