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Remote Mandarin-Speaking Customer Success Specialist

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, 95199, USA
Listing for: Think-Academy-U
Full Time, Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking, Customer Success Management
  • Language/Bilingual
    Bilingual, Chinese Speaking
Job Description & How to Apply Below
Location: New York

Think Academy US is seeking a Customer Success Specialist (Mandarin Required) to deliver proactive support to students and families in a remote, full-time contractor role.

You will respond to inquiries, coordinate scheduling, monitor progress, and work with teaching and operations teams to ensure an exceptional learning experience. Fluency in Mandarin and strong communication are essential. Hours are 40 per week, with early morning or late afternoon shifts and weekend availability preferred.

Join us at Think-Academy-U as our next Remote Mandarin-Speaking Customer Success Specialist in San Jose, CA, United States.

Join Think-Academy-U and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Mandarin-Speaking Customer Success Specialist role at Think-Academy-U, based in San Jose, CA, United States.

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