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Remote German-English Customer Support Agent

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, 92713, USA
Listing for: Wayfair
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, German Speaking, HelpDesk/Support
Job Description & How to Apply Below
Location: New York

Wayfair is seeking a Customer Service Agent to handle chats, SMS, and emails from a fully remote position in the United States. A Bachelor’s degree and fluency in German and English are required, with a focus on delivering friendly, first‑touch solutions to customers.

You will assist with orders, returns, refunds, and shipping questions, navigate multiple systems, and continuously learn new technologies to ensure an outstanding customer experience.

We are looking to fill the Remote German-English Customer Support Agent position at Wayfair in Irvine, CA, United States.

This role, Remote German-English Customer Support Agent at Wayfair, could be your next career step.

Are you ready to take on the Remote German-English Customer Support Agent role at Wayfair?

We would love to welcome a new Remote German-English Customer Support Agent to our group in Irvine, CA, United States.

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