Remote Customer Service Team Lead – Coaching & Escalation
Laval, Province de Québec, H0A, Canada
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Amerisource Bergen's Innomar Strategies unit in Canada seeks a Team Lead, Customer Service to oversee daily operations, coach a team of representatives, and ensure a high-quality patient and provider experience.
You will monitor workflows, manage escalations, report on KPIs, and partner with other departments to drive improved service levels in a remote-capable environment across Canada.
We are seeking a motivated Remote Customer Service Team Lead – Coaching & Escalation to join MWI Animal Health in Canada.
Step into the Remote Customer Service Team Lead – Coaching & Escalation role at MWI Animal Health in Canada and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Canada.
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