Customer Experience Team Lead - Remote
Laval, Province de Québec, H0A, Canada
Listed on 2026-10-18
-
Customer Service/HelpDesk
Customer Success Management -
Management
Cencora is seeking a Team Lead, Customer Service to oversee daily operations for our Innomar Strategies unit in Canada. You will coach a team of customer service representatives, manage queues, monitor service levels, and handle escalations to ensure a high-quality patient and provider experience.
You will drive continuous improvement, provide onboarding and training, report on KPIs such as response times and satisfaction, collaborate with other departments, and help plan coverage while adhering
We are seeking a motivated Customer Experience Team Lead
- Remote to join Innomar Strategies Inc. in Canada.
We would love to welcome a new Customer Experience Team Lead
- Remote to our team in Canada.
For the Customer Experience Team Lead
- Remote position at Innomar Strategies Inc., we are reviewing applications now.
Step into the Customer Experience Team Lead
- Remote role at Innomar Strategies Inc. in Canada and grow with us.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).