Customer Service Representative at Sutherland

Sutherland is hiring Customer Service Representatives to provide outstanding support via inbound calls and chat. Work with innovative technologies and enjoy a supportive team atmosphere.

Join the Sutherland team and play a crucial role in delivering exceptional customer solutions. In this role, you'll handle diverse service needs, including billing inquiries and energy conservation advice. The company offers a range of benefits, including paid training, employee discounts, and opportunities for career advancement.

Key Responsibilities:

• Handle customer calls effectively across various service requests

• Utilize strong communication and listening skills to resolve issues

• Multitask while maintaining attention to detail

• Operate within a structured environment with support from leaders

• Participate in rewards and recognition programs

Requirements:

• High school diploma or GED;
Associate's degree preferred

• Strong PC skills and knowledge of MS Office

• Excellent Internet connectivity for remote work

• Quiet, secure workspace free from distractions

• Ability to work from home in Canada only

Deliver exceptional service and make an impact with Sutherland's dedicated team.