Mandarin Customer Success Specialist - EdTech; Remote
New York, New York City, Richmond County, New York, 95199, USA
Listed on 2026-10-18
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Customer Service/HelpDesk
Bilingual, Chinese Speaking, Customer Success Management
Location: New York
Think Academy US is seeking a Mandarin-speaking Customer Service Representative to support families and students from San Jose, CA. This full-time remote role requires 40 hours/week, with 1pm–10pm on weekdays and Sundays from home.
You will respond to inquiries, assist with scheduling, and coordinate with teaching/operations teams to ensure a positive learning experience. Qualifications include a Bachelor's degree and fluent Mandarin; CET-4 English reading preferred.
The Mandarin Customer Success Specialist
- EdTech (Remote) position in the Management & Operations, Sales field is open for applications.
Step into the Mandarin Customer Success Specialist
- EdTech (Remote) role at Think Academy U.S in San Jose, CA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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