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Remote Client Success Leader - Build & Scale

Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listing for: Prosana
Full Time, Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Prosana is seeking a Client Success lead to own the end-to-end client journey from onboarding through renewal and referrals, operating remotely on UK hours. You will take over day-to-day client communications from the CEO and run the Slack hub for 80–100 past clients, while building the systems needed to support growing relationships.

This full-time role requires startup experience, CRM and project-management skills, and a capability to drive retention and revenue through upsells as the business

As a Remote Client Success Leader
- Build & Scale, you will play an important part at Prosana in Greater London, England, United Kingdom.

Our organisation is growing, and we are hiring a Remote Client Success Leader
- Build & Scale in Greater London, England, United Kingdom.

This role is for the Remote Client Success Leader
- Build & Scale role at Prosana.

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