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Remote Booking Agent
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-10-18
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Travelnavigatorco
Remote/Work from Home
position Listed on 2026-10-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Travel Navigator Co. is seeking a dependable, detail-oriented individual to join our team as a Remote Booking Agent. In this role, you will help clients turn their travel plans into confirmed reservations, making sure every booking is accurate and ready for departure.
Key Responsibilities:- Process and manage bookings for cruises, resorts, accommodations, tours, and transportation
- Communicate with clients to confirm travel details, preferences, and special requests
- Research available options and share recommendations that fit client needs and budgets
- Contact suppliers to verify availability, pricing, deadlines, and travel policies
- Review reservations for accuracy, including names, dates, and trip details
- Track payment schedules and upcoming travel dates
- Respond to client questions by phone, email, and online messaging platforms
- Assist with changes, updates, and issue resolution on existing bookings
- Follow company procedures and support the team with administrative tasks as needed
- Experience in travel, customer service, administration, or hospitality is a plus but not required
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Careful attention to detail and accuracy when managing information
- Comfortable using computers, web-based systems, and online communication tools
- Self-motivated and able to work independently in a remote setting with reliable internet access
- Must be at least 18 years of age and authorized to work in your location
- Work-from-home environment
- Full onboarding and training support
- Access to travel industry tools and supplier partnerships
- Continued learning and career growth opportunities
- Flexible scheduling based on business needs
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