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Remote Booking Agent

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Travelnavigatorco
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Travel Navigator Co. is seeking a dependable, detail-oriented individual to join our team as a Remote Booking Agent. In this role, you will help clients turn their travel plans into confirmed reservations, making sure every booking is accurate and ready for departure.

Key Responsibilities:
  • Process and manage bookings for cruises, resorts, accommodations, tours, and transportation
  • Communicate with clients to confirm travel details, preferences, and special requests
  • Research available options and share recommendations that fit client needs and budgets
  • Contact suppliers to verify availability, pricing, deadlines, and travel policies
  • Review reservations for accuracy, including names, dates, and trip details
  • Track payment schedules and upcoming travel dates
  • Respond to client questions by phone, email, and online messaging platforms
  • Assist with changes, updates, and issue resolution on existing bookings
  • Follow company procedures and support the team with administrative tasks as needed
Qualifications:
  • Experience in travel, customer service, administration, or hospitality is a plus but not required
  • Excellent organizational and time management skills
  • Strong written and verbal communication skills
  • Careful attention to detail and accuracy when managing information
  • Comfortable using computers, web-based systems, and online communication tools
  • Self-motivated and able to work independently in a remote setting with reliable internet access
  • Must be at least 18 years of age and authorized to work in your location
What We Offer:
  • Work-from-home environment
  • Full onboarding and training support
  • Access to travel industry tools and supplier partnerships
  • Continued learning and career growth opportunities
  • Flexible scheduling based on business needs
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