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Remote SaaS Customer Success Manager for Compliance

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager (CSM) to own the client lifecycle for our SaaS platform and consulting services. You will partner with clients as a trusted advisor, focusing on compliance achievement, security posture, and platform adoption to drive value and retention.

The role requires 3–5 years in client success or related fields, a Bachelor’s degree, and PCIP certification within 12 months.

Our team is growing, and we are hiring a Remote SaaS Customer Success Manager for Compliance in Richmond, VA, United States.

We are currently recruiting a Remote SaaS Customer Success Manager for Compliance for our team in Richmond, VA, United States.

This is a great role to take on the Remote SaaS Customer Success Manager for Compliance role at Nelnet.

As a Remote SaaS Customer Success Manager for Compliance, you will play an important part at Nelnet in Richmond, VA, United States.

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