Remote AI-Driven Customer Success Lead
Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Genpact LLC seeks a Front Line Manager for Sales & Marketing - Customer Success in the United States. You will lead customer-facing processes, coordinate between sales, brokers, distributors, and clients, and drive order accuracy, training, and SOP compliance.
Responsibilities include overseeing onboarding, setting learning paths, maintaining dashboards, and advancing digital initiatives such as Digital Genome to optimize operations.
We are currently recruiting a Remote AI-Driven Customer Success Lead for our team in Wilkes-Barre, Luzerne County, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote AI-Driven Customer Success Lead role in the description above.
We appreciate your interest in this position.
Join Genpact LLC and contribute to our ongoing work.
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