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Senior Remote Evening-Shift Risk & Escalation Lead

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: 10alabs
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Location: New York

10a Labs is seeking a senior specialist for the evening shift to stay hands-on while guiding Junior Specialists on the shift. This is a fully remote, US-based role with Monday–Friday, 4:00 PM–12:00 AM ET schedule.

You will review and label content, escalate threats, mentor teammates, and coordinate with the Principal to keep the shift running smoothly, with strong judgment on high-stakes cases and a commitment to the fixed evening schedule.

We are looking to fill the Senior Remote Evening-Shift Risk & Escalation Lead position at 10alabs in Washington, DC, United States.

The Senior Remote Evening-Shift Risk & Escalation Lead role at 10alabs is now open for applications in Washington, DC, United States.

Join us at 10alabs as our next Senior Remote Evening-Shift Risk & Escalation Lead in Washington, DC, United States.

Position Requirements
10+ Years work experience
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