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Phone Support Team Lead - Hybrid; Remote

Remote / Online - Candidates ideally in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: CareADHD
Full Time, Remote/Work from Home position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 48000 GBP Yearly GBP 32000.00 48000.00 YEAR
Job Description & How to Apply Below

CARE ADHD is seeking a skilled Phone Support Team Leader to oversee our patient phone queries, ensuring empathy and efficiency. The role initially supports a fully remote setup, with a planned transition to full-time on-site work from our Edinburgh office as the new facility opens.

You will collaborate across Booking, Referrals, Customer Support and Clinical Care Hub to improve service delivery. The ideal candidate will have experience leading a patient-facing team, strong communication, and

The Phone Support Team Lead
- Hybrid (Remote to Edinburgh) position in the Management & Operations, Sales field is open for applications.

We appreciate your interest in this position.

Join CareADHD and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Phone Support Team Lead
- Hybrid (Remote to Edinburgh) role at CareADHD, based in City of Edinburgh, Scotland, United Kingdom.

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