Retention CSM; Remote
Acton, Middlesex County, Massachusetts, 01720, USA
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Apps Associates LLC is seeking an experienced Customer Success Manager to drive renewals, upsell opportunities, and long-term client value across our SaaS and technology services accounts. You will manage a book of 30+ clients, collaborate with sales and service teams, monitor key CS metrics, and maintain regular touchpoints to ensure customer success and growth.
You will work in a remote/hybrid environment, partnering with decision-makers to expand recurring revenue while delivering world-class
This posting is for the Growth & Retention CSM (Remote) role at Apps Associates LLC, based in Acton, MA, United States.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Growth & Retention CSM (Remote) role in the description above.
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