Remote Onboarding Success Advisor
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Success Management
Nelnet is seeking an Onboarding Success Advisor I to ensure smooth adoption of FACTS products for institutions. You will answer questions, deliver training, and provide follow-up support, including phone queue coverage and office-hours as needed.
You will work with FACTS Operations and Sales to enhance the customer experience, manage onboarding tasks, and maintain documentation. A 3-year onboarding/CS background and an associate degree are preferred.
We would love to welcome a new Remote Onboarding Success Advisor I to our team in Sioux Falls, SD, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Sioux Falls, SD, United States.
This opportunity is part of our work in Finance, Sales.
The advertised compensation is 42.000 - 52.000.
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