Customer care
2300, Leiden, South Holland, Netherlands
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, Client Relationship Management
Start as a customer care spain in Leiden/Leiderdorp and enjoy a dynamic, international work environment with growth opportunities.
Over de vacature:As a customer care spain, you will be part of an energetic team within the central customer care team. You will work full-time (40 hours per week) in an international environment, where you have frequent contact with customers and colleagues from both home and abroad. In this role, you will have plenty of opportunities to further develop yourself through training and growth opportunities.
This is a permanent position with the prospect of a long-term collaboration.
You start your working day by reviewing incoming orders and customer inquiries. You then process orders accurately in the ERP system, keep an overview of ongoing requests, and maintain daily contact with customers. You provide customers with the right product and pricing advice, handle quotation requests, and ensure smooth delivery and invoicing. Even after delivery, you remain involved in handling complaints and answering questions, working closely with the sales team and manager.
Are you ready to use your customer service talents as a customer care spain?
Wat wij vragen:- At least mbo or hbo level of working and thinking
- Excellent command of German and English, both spoken and written
- At least 3 years of relevant work experience in customer service or sales support
- Experience with MS Office (Outlook, Excel, PowerPoint, Word)
- Knowledge of export procedures is a plus
- Gross monthly salary from € 3.000
- Annual bonus upon achieving results
- Possibility to work partly from home, including laptop and home office budget
- 25 vacation days, a premium-free pension, and travel allowance
- Extensive development opportunities and healthy lunch options
Your future employer is a leading international company in the wholesale and media products sector. This organization has an open and informal culture, where personal initiative is encouraged and rewarded. There is plenty of attention for personal and professional development, with various training opportunities and room for growth. Working at this company means being part of a dynamic environment where innovation and customer focus are key.
The office is located in Leiden/Leiderdorp, easily accessible and with modern facilities.
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