Virtual Assistant/Cold Caller; Remote
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Customer Success Management
Call, qualify and follow up from home. Start part-time with hourly pay plus a bonus for every qualified lead.
Hourly pay + a bonus for every qualified lead
A fixed weekly schedule inside US Mountain Time business hours (8 AM to 5 PM).
Remote, worldwide
We are a premium home and office cleaning company in Salt Lake City, Utah, and we run the whole business on our own software. Every lead, call, text and booking lives in one place, so you always know who to call next and what to say. You start real conversations with businesses and homeowners, find out what they need, and hand warm, well-documented leads to our booking team.
Whatyou will do
- Call businesses and homeowners from our list. We give you the script, the list and the phone system
- Triage new leads that arrive by phone, text and web: ask the qualifying questions and set the next step
- Follow up every open lead by its deadline
- Log every call, outcome and next step in our lead system the same day
- Hand qualified leads to the booking team and keep them updated
- Hourly pay for the hours you work, tracked in the system
- A bonus for every qualified lead the team accepts: a real prospect, correct details, a cleaning need we serve and an agreed next step
- Start part-time; strong callers grow into full-time hours
- Your calls, follow-ups and credits are on your own desk, so you always see where you stand
- Fluent spoken and written English with a warm, professional phone manner
- Spanish, Tagalog or another second language is a plus
- Comfortable making 40 or more calls in a shift and handling a no politely
- You keep clean notes and never miss a follow-up
- A quiet space, a reliable computer, fast internet and a headset
- Experience in cold calling, appointment setting or customer service helps; we train the rest
- Applicants from the Philippines, Latin America, Africa and Asia are welcome
Takes 2 minutes. We review every application personally.
Fluent spoken and written English is required for this role. Please answer in English.
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