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Remote Customer Experience Coordinator

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Travelwmissy
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below
Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, service-focused individuals to help clients stay informed and supported throughout the travel planning process.

As a Remote Customer Experience Coordinator
, you'll assist with client communication, scheduling, reservations, and follow-up while helping keep accommodations, transportation, activities, and itinerary details organized.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do
  • Respond to client questions and requests
  • Gather dates, preferences, and important details
  • Coordinate schedules and confirmations
  • Assist with reservation and itinerary information
  • Provide updates and follow up on pending items
  • Help manage changes or special requests
  • Maintain accurate client records
What We're Looking For
  • Strong communication skills
  • Good organization and attention to detail
  • Reliable follow-through
  • Ability to manage multiple requests
  • Comfort working independently
  • Familiarity with email and online systems
  • Positive, client-focused attitude

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect
  • Fully remote work
  • Flexible scheduling
  • Structured training
  • Ongoing support and resources

    Access to digital planning tools
  • Opportunities to build client-service and travel-coordination skills
Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

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