Customer Relations Representative; DUTCH
Netherlands
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Join our team as a Customer Service Representative for an educational company in the Netherlands. We're dedicated to helping learners achieve their goals and are looking for a motivated and detail-oriented professional to assist our customers remotely.
Are you passionate about helping others and providing exceptional customer support? We are looking for a dedicated and detail-oriented Customer Service Representative to join our team remotely.
You'll be supporting an established, market-leading educational company in the Netherlands, helping learners achieve their goals. This is not a call center role—there are no cold calls involved. Instead, you’ll be assisting existing customers exclusively, ensuring they have a smooth and positive experience with our services.
If you're a proactive communicator who enjoys problem-solving and making a real impact, we’d love to hear from you!
The task is for long-term and available for freelancing.
What We Offer:- Competitive freelance compensation: €12.00–€14.00 per hour, based on skills and experience
- Flexible work environment with opportunities to develop your skills
As a Customer Service Representative, you will:
- Assist customers by answering inquiries via phone, email, and social media platforms.
- Handle last-minute bookings and provide prompt, clear, and helpful responses to customer questions.
- Ensure customers have a seamless and positive experience with our services. You’ll work remotely during weekday business hours and weekend shifts, and play a crucial role in supporting our students on their journey to success. Please advise once the changes are made.
- You’ll work remotely during weekday business hours and weekend shifts, and play a crucial role in supporting our students on their journey to success.
- Fluent Dutch speaker (proficiency in written and spoken Dutch is essential)
- Proven ability to work independently and remotely
- Strong multitasking skills and a proactive, solution-oriented approach
- Previous experience in customer service (preferred but not required)
- Employment type:
Full-time or part-time (24–40 hours per week) - Work schedule:
Monday to Friday: business hours and weekend shifts
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