Order Customer Experience Intern

Temporary/Other

Intern

About our Green Bay, WI Home Office:

You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.

Take advantage of outdoor work spaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor.

This internship offers a flexible hybrid work schedule located at our Home Office in Green Bay, Wisconsin. The hybrid work schedule is 3 days onsite at Home Office and the remainder remote/working from home.

This is a paid internship with an hourly rate of pay: $ 18.75.

Order Support Customer Experience Intern

Start building your career before graduation. As a Customer Experience Intern, you’ll gain hands‑on business experience while supporting the processes that help Schreiber deliver an exceptional customer experience. You’ll work alongside teams across Customer Experience, Sales, and Supply Chain, building valuable skills in problem solving, communication, order management, and customer support.

What you’ll do:

• Intern will be collaborating closely with Order Support Coordinators, Customer Experience, Transportation, Distribution, Supply Chain Planners, and the Customer.
• Become an expert in order changes, mass updates in an ERP system, EDI and GenAI automated order entry.
• Hands on experience - given ownership of key order management and customer processes, while assisting on everyday tasks.
• Exposure to all aspects of order to cash management.
• Assist Customer Experience Analysts in providing key strategic customers with responses and documents.
• Communicate with internal stakeholders to ensure timely issue resolution and task completion.
• Analyze data, identify trends, and support process improvement efforts.
• Participate in team meetings, training opportunities, and special projects.

Qualifications for a successful candidate:

• Currently pursuing a bachelor’s degree with a major in:
• Business Administration, Business Analytics, Supply Chain, and/or Finance
• Must have at least 3 semesters remaining in school upon start date (May 2028 grads or later)
• Intern must be able to work at Schreiber’s Home Office in Green Bay, WI.
• Proficient in Excel
• Effective time management
• Ability to multi-task
• Attention to detail and strong organizational skills
• Strong verbal and written communication skills
• Demonstrates initiative, curiosity, and a willingness to learn
• Must have a reliable internet connection (minimum 10 mb download speed) for ability to work remote

Inside Look Upon Hire

• We will connect with you to understand your school schedule, and the develop the best hours for internship
• This internship is year-round, working approximately 20 hours per week during the school year. More hours available during breaks – up to 40 hours per week
• We will develop a personalized training plan, with weekly check ins with you, your leader, and training team to ensure training is successful
• A mentor will be assigned to you to help navigate daily questions and help guide you
• Once training is established, we will work with you on a hybrid schedule. A company laptop is provided.
• We offer flexible scheduling during Finals and Mid Terms to ensure our internship does not hinder your school schedule.
• Regular on‑on‑one meetings with your leader
• Participation in regular team meetings
• Attendance at monthly department wide meeting
• Opportunities to job shadow all areas