Remote Product Onboarding Success Advisor
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management
Nelnet is seeking an Onboarding Success Advisor I to help new institutions adopt FACTS products. You will answer questions, deliver training, and provide follow-up support to ensure a smooth first-year experience.
You will handle a training queue, coordinate with Sales and other FACTS teams, conduct online sessions, and help maintain onboarding documentation and CRM records. Hybrid work available in the U.S.
This is a great opening to take on the Remote Product Onboarding Success Advisor role at Nelnet.
For the Remote Product Onboarding Success Advisor position at Nelnet, we are reviewing applications now.
Step into the Remote Product Onboarding Success Advisor role at Nelnet in Draper, UT, United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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