Remote Onboarding Success Specialist
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management
Nelnet is seeking an Onboarding Success Advisor I to support customer adoption of FACTS products. You will answer questions, deliver training, and provide follow-up assistance to new users, managing onboarding tasks and coordinating with multiple teams.
Annual compensation is $47,000, with a hybrid work option. The role requires an Associate degree and about three years of onboarding or customer service experience, with visa sponsorship not offered.
We invite applications for the Remote Onboarding Success Specialist I position located in Juneau, AK, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Juneau, AK, United States.
This opportunity is part of our work in Finance, Sales.
The advertised compensation is 42.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
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