Onboarding Success Advisor — Remote Training & Support
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
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HR/Recruitment
Nelnet is seeking an Onboarding Success Advisor I to ensure smooth adoption of FACTS products for institutions. You will answer questions, deliver training, and provide follow-up support while handling a dedicated onboarding phone queue and collaborating with Sales and Operations teams to improve the customer experience.
Annual compensation for this role is $47,000, with a hybrid work option. The position requires an Associate degree (Bachelor's preferred) and around three years of onboarding or
The Onboarding Success Advisor I — Remote Training & Support role at Nelnet is now open for applications in Boise, , United States.
This is a great opportunity to take on the Onboarding Success Advisor I — Remote Training & Support role at Nelnet.
As a Onboarding Success Advisor I — Remote Training & Support, you will play an important part at Nelnet in Boise, , United States.
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