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Customer Service Leader – Front End & Online Pick-up

Remote / Online - Candidates ideally in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Stop & Shop
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 65000 - 97000 USD Yearly USD 65000.00 97000.00 YEAR
Job Description & How to Apply Below

Stop & Shop in Somerville, MA is seeking a motivated Customer Service Manager to lead Front End, Online Pick-up and Cash Office operations, drive sales, ensure safety standards, and deliver best-in-class customer service in a fast-paced environment.

You will recruit and develop talent, monitor performance, manage departmental budgets, and collaborate with local communities to strengthen our presence while fostering an inclusive culture that supports associates and customers alike.

We are looking to fill the Customer Service Leader – Front End & Online Pick-up position at Stop & Shop in Somerville, MA, United States.

Step into the Customer Service Leader – Front End & Online Pick-up role at Stop & Shop in Somerville, MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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