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Strategic Customer Success Executive — Remote

Remote / Online - Candidates ideally in
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listing for: EBSCO Information Services, Inc.
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 82000 - 117000 USD Yearly USD 82000.00 117000.00 YEAR
Job Description & How to Apply Below

EBSCO Information Services, Inc. is seeking a Customer Success Executive to partner with Clinical Decisions customers, ensuring onboarding, adoption, and long-term value realization.

This fully remote role supports the North Midwest and West Coast regions and requires travel up to 40% within the U.S. Responsibilities include onboarding goals, training, and coordinating with implementation teams, while maintaining KPI-driven success and renewal processes.

Our organisation is growing, and we are hiring a Strategic Customer Success Executive — Remote in Honolulu, HI, United States.

Join EBSCO Information Services, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic Customer Success Executive — Remote role at EBSCO Information Services, Inc., based in Honolulu, HI, United States.

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