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Remote SaaS Customer Service Manager — Lead & Scale

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77001, USA
Listing for: OperationsArmy
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Customer Service Manager — Lead & Scale Support
A leading remote SaaS company is seeking an experienced Customer Service Manager to oversee a distributed team. The role involves ensuring operational excellence during the self-serve product launch and requires at least 2 years of experience in managing customer service teams, preferably in a SaaS environment. Excellent communication and data-driven decision-making skills are a must. This position is fully remote, catering to U.S. residents.
We would love to welcome a new Remote SaaS Customer Service Manager — Lead & Scale Support to our organisation in Austin, TX, United States. For the Remote SaaS Customer Service Manager — Lead & Scale Support position at Operations Army, we are reviewing applications now. Step into the Remote SaaS Customer Service Manager — Lead & Scale Support role at Operations Army in Austin, TX, United States and grow with us.
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