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Remote Bilingual Retention Specialist; English​/Spanish

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 24971, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Retention Specialist (English/Spanish)

Smart Start, Inc. is seeking a Remote Retention Program Advisor to engage with potential customers regarding appointment scheduling and inquiries. You will use retention rebuttals to secure attendance at installation appointments or reschedule as needed, while preserving customer relationships and protecting revenue.

The ideal candidate thrives in a high-volume call environment, multitasks across systems, and maintains a positive customer experience in a fully remote setting.

Step into the Remote Bilingual Retention Specialist (English/Spanish) role at Smart Start, Inc. in Lewisburg, WV, United States and grow with us.

The position is based in Lewisburg, WV, United States.

This opportunity is part of our work in Sales, Consulting.

The advertised compensation is 19.000 - 28.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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