Remote Luxury Customer Support Specialist
Worcester, Worcester County, Massachusetts, 01601, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Call Center / Support
Amazon in Boston seeks a Customer Support Specialist to be the primary contact for Shopbop customers, handling real-time calls, emails, live chat and social inquiries to resolve issues and furnish product information with high customer satisfaction.
Two+ years in a customer-focused environment are preferred. Strong verbal and written communication, empathy, and the ability to work a fixed schedule including nights, weekends, and holidays are required. A reliable home office setup is expected.
The Remote Luxury Customer Support Specialist role at Amazon is now open for applications in Boston, MA, United States.
The position is based in Boston, MA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 31.200 - 53.600.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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