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Remote SaaS Product Support Specialist

Remote / Online - Candidates ideally in
Newark, Essex County, New Jersey, 07175, USA
Listing for: Autodesk
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    SaaS Sales, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 49000 - 88000 USD Yearly USD 49000.00 88000.00 YEAR
Job Description & How to Apply Below

GCPay is seeking a Product Support Representative to join our fully remote team, serving customers across North America. You will resolve technical issues, guide product usage, and manage onboarding and subscription inquiries.

You will own customer issues from first contact to resolution, document problems clearly, work with Sales, Customer Success, Engineering, and Finance, and help drive product improvements.

Join us at Autodesk as our next Remote SaaS Product Support Specialist in NJ, United States.

The Remote SaaS Product Support Specialist role at Autodesk is now open for applications in NJ, United States.

We are currently recruiting a Remote SaaS Product Support Specialist for our team in NJ, United States.

This is a strong opportunity to take on the Remote SaaS Product Support Specialist role at Autodesk.

As a Remote SaaS Product Support Specialist, you will play an important part at Autodesk in NJ, United States.

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