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Remote Tech Support & Customer Experience; WI

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53201, USA
Listing for: Generac Power Systems
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tech Support & Customer Experience (WI)

Generac Power Systems is seeking a Customer Experience Technical Representative to deliver the 'Customer First' promise. This full-time weekend role (Friday to Monday, 10 hours per shift) is remote but must sit in Wisconsin, with training Mon-Fri first shift.

You will handle customer interactions via email, phone, text or chat, document in real time, troubleshoot, assist with installation, and escalate complex issues to specialists.

For the Remote Tech Support & Customer Experience (WI) position at Generac Power Systems, we are reviewing applications now.

We are currently recruiting a Remote Tech Support & Customer Experience (WI) for our team in Madison, WI, United States.

This is a great position to take on the Remote Tech Support & Customer Experience (WI) role at Generac Power Systems.

As a Remote Tech Support & Customer Experience (WI), you will play an important part at Generac Power Systems in Madison, WI, United States.

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