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Remote Client Onboarding & Success Lead

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Nelnet is seeking a remote Full-time Client Onboarding Specialist to lead onboarding, training, and ongoing client success for our education technology platform. You will coordinate workflows, configuration, and education, while guiding customers through adoption and ongoing use.

You will collaborate with product, support, and sales teams to deliver proactive client success, monitor usage, and resolve issues quickly.

Step into the Remote Client Onboarding & Success Lead role at Nelnet in Frankfort, KY, United States and grow with us.

We are looking to fill the Remote Client Onboarding & Success Lead position at Nelnet in Frankfort, KY, United States.

The Remote Client Onboarding & Success Lead role at Nelnet is now open for applications in Frankfort, KY, United States.

Join us at Nelnet as our next Remote Client Onboarding & Success Lead in Frankfort, KY, United States.

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