Customer Service Remote Agent Position
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
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Customer Service Remote Agent PositionFull Time Hourly Full-Time Admin, HR, Sup Work Long Island City, NY, US 1 Attachments
30+ days ago Requisition
Global Contact Services is currently looking for Full-Time and Part-Time Associates
Job Description:
Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority (NYCTA). GCS provides 24/7/365 customer service for the NYCTA “Access-a-Ride” transportation program.
Currently, GCS is hiring Full-Time or Part-Time positions - both experienced and entry level.
The positions are primarily remote. Three days of ON-SITE training are required. There may be times when you are required to report to the office.
Positions are available for workers within a 50-mile radius of 3300 Northern Blvd, Long Island City, NY. This area includes all five boroughs, wider NY and parts of New Jersey.
Qualifications include:
Great communication - clear speaking, focused listening, note taking, data entry, friendly personality
Work ethic – Being on-time, following directions, available for overtime, shift bid flexibility
Workplace availability – Desktop computer or equivalent, quiet, comfortable space. GCS provides a headset and log-in information. Cybersecurity training is required and offered by GCS during paid training.
Paid Training classes are being filled now.
Attachments (1)POSITION DESCRIPTION - Customer Care
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