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Customer Value & Adoption Lead; Remote

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listing for: Mimecast North America, Inc.
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 84000 - 126000 USD Yearly USD 84000.00 126000.00 YEAR
Job Description & How to Apply Below
Position: Customer Value & Adoption Lead (Remote)

Mimecast North America, Inc. seeks a Customer Value Manager for a remote role based in the USA. You will own platform adoption, health metrics, and value narratives across the product portfolio, interfacing with executives and technical teams to drive measurable outcomes.

You will collaborate with Account Managers and Renewals Managers to mitigate churn, demonstrate proof of value, and accelerate adoption in named mid-market accounts. Travel up to 25% may be required.

Consider building your career as a Customer Value & Adoption Lead (Remote) at Mimecast North America, Inc.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Value & Adoption Lead (Remote) role in the description above.

We appreciate your interest in this position.

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