Remote Faculty Support Specialist – Customer Success
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Technical Support
Pearson is seeking a proactive Customer Success professional to join a team that supports Pearson educators, answers inquiries, and drives adoption of Pearson courseware. You will coach others, manage escalations, and lead course builds while ensuring high service levels.
This remote role operates 8 AM–8 PM EST, Monday–Friday, with occasional weekend coverage during peak periods. You will collaborate with cross-functional teams, stay current with educational technology, and help users realize
This position is for the Remote Faculty Support Specialist – Customer Success role at Pearson.
Are you ready to take on the Remote Faculty Support Specialist – Customer Success role at Pearson?
We would love to welcome a new Remote Faculty Support Specialist – Customer Success to our team in Honolulu, HI, United States.
For the Remote Faculty Support Specialist – Customer Success position at Pearson, we are reviewing applications now.
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