Senior Escalations Specialist - Remote Customer Support
Billings, Yellowstone County, Montana, 59101, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Sharecare is a digital health company seeking a Customer Service
- Escalations team member to handle escalated member concerns and provide Help Desk support. You will research, respond, and resolve inquiries received by phone, chat, email or fax.
The role involves assisting the CSR team, staying updated on issue status, and collaborating with leadership to improve problem solving and first contact resolution.
Are you ready to take on the Senior Escalations Specialist
- Remote Customer Support role at Sharecare?
All applications are reviewed carefully by our team.
The position is based in Helena, MT, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 42.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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