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Remote Mandarin​/English Onboarding Concierge Families

Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14201, USA
Listing for: Hera
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Chinese Speaking, Client Relationship Management
  • Language/Bilingual
    Chinese Speaking, English Speaking
Salary/Wage Range or Industry Benchmark: 28 - 32 USD Hourly USD 28.00 32.00 HOUR
Job Description & How to Apply Below
Position: Remote Mandarin/English Onboarding Concierge for Families

Hera is seeking an Onboarding Guide to be the first voice families hear after a referral. You’ll convert a potential care journey into a clear, confident start by guiding families through paperwork, scheduling, and insurance verification, ultimately handing them to their Hero with trust and ease.

This 1099 role offers 30–40 hours per week, remote from anywhere in the United States, with base pay of $28–$32 per hour and enrollment bonuses for top performers.

This posting is for the Remote Mandarin/English Onboarding Concierge for Families role at Hera, based in New York, NY, United States.

We would love to welcome a new Remote Mandarin/English Onboarding Concierge for Families to our team in New York, NY, United States.

For the Remote Mandarin/English Onboarding Concierge for Families position at Hera, we are reviewing applications now.

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