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Patient Call Center Specialist; Remote

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02212, USA
Listing for: Mass General Brigham Medical Group Western Mass
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24000 - 31000 USD Yearly USD 24000.00 31000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Call Center Specialist (Remote)

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a full-time Call Center Representative to join our team.

The role handles a high volume of inbound calls, schedules appointments, answers inquiries, and supports patients across multiple practices with a Monday–Friday 8:30 AM–5:00 PM schedule. Initially onsite at 30 Locust Street with onboarding support, there may be opportunities for remote work after training.

This role, Patient Experience Call Center Specialist (Remote) at Mass General Brigham Medical Group Western Mass, could be your next opportunity.

We are looking to fill the Patient Experience Call Center Specialist (Remote) position at Mass General Brigham Medical Group Western Mass in Northampton, MA, United States.

The Patient Experience Call Center Specialist (Remote) role at Mass General Brigham Medical Group Western Mass is now open for applications in Northampton, MA, United States.

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