Customer Success Ops Lead; Remote, AI-Driven Training
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: Indianapolis
Kobie Marketing, a remote-first loyalty partner, is seeking a Customer Success Manager to lead Quality Assurance, Training, and the Customer Success Specialist team. You will own training programs, QA scorecards, escalations handling, and knowledge management to ensure outstanding client experiences.
You will drive automation, AI-powered tools, and scalable processes, partnering with senior leaders to balance strategic initiatives with daily operations, while fostering accountability and
Join us at Kobie Marketing as our next Customer Success Ops Lead (Remote, AI-Driven Training) in Indianapolis, IN, United States.
We are currently recruiting a Customer Success Ops Lead (Remote, AI-Driven Training) for our team in Indianapolis, IN, United States.
This is a strong position to take on the Customer Success Ops Lead (Remote, AI-Driven Training) role at Kobie Marketing.
As a Customer Success Ops Lead (Remote, AI-Driven Training), you will play an important part at Kobie Marketing in Indianapolis, IN, United States.
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