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Remote SaaS Customer Service Manager — Scale & Lead

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: OperationsArmy
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch. Responsibilities include managing frontline representatives, optimizing support operations, and enhancing customer experience. Must have 2+ years of management experience in customer service, with excellent communication skills and proficiency in tools like Slack and Intercom.
The Remote SaaS Customer Service Manager — Scale & Lead position in the Management & Operations field is open for applications. The position is based in Los Angeles, CA, United States. This opportunity is part of our work in Management & Operations. The advertised compensation is 60.000 - 80.000.

This role offers the option to work remotely. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above.
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