Remote Senior Customer Success Manager — Strategic & Renewal
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Unite Us, based in Columbus, OH, seeks a Senior Customer Success Manager to own strategic relationships, drive renewal and expansion, and improve adoption across a portfolio of healthcare/government accounts. You will partner with executives to align account plans with customer goals and translate platform data into measurable value.
You will lead strategic conversations, manage risk, and coordinate with Product and Sales to maximize outcomes, while shaping CS strategy and maturity across teams.
As a Remote Senior Customer Success Manager — Strategic Growth & Renewal, you will play an important part at Unite Us in Columbus, OH, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Senior Customer Success Manager — Strategic Growth & Renewal role in the description above.
We appreciate your interest in this position.
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