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Remote Account Support Specialist

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 16.5 - 17 USD Hourly USD 16.50 17.00 HOUR
Job Description & How to Apply Below

Nelnet is seeking a Remote, full-time Customer Service Specialist to respond to payer/applicant inquiries by phone and email, resolve account issues, and provide information on accounts. The role requires a high school diploma and 2 years of related experience, with a preference for call center exposure.

Shifts are 8am-4:30pm or 9am-5:30pm Central Time, Monday to Friday. Pay rate is $16.50-$17.00 per hour, with comprehensive benefits and no visa sponsorship.

Step into the Remote Account Support Specialist role at Nelnet in Frankfort, KY, United States and grow with us.

We would love to welcome a new Remote Account Support Specialist to our organisation in Frankfort, KY, United States.

For the Remote Account Support Specialist position at Nelnet, we are reviewing applications now.

Please review the full job details above before applying.

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