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Remote Bilingual Retention Advisor – English​/Spanish

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 19000 - 29000 USD Yearly USD 19000.00 29000.00 YEAR
Job Description & How to Apply Below

Smart Start, Inc. is seeking a Remote Retention Program Advisor to engage customers on appointment scheduling and inquiries. You will use retention rebuttals to overcome hesitations and secure installations or reschedule as needed.

The role thrives in a high-volume call environment with empathy and problem-solving skills. The position requires bilingual abilities (English/Spanish), a high school diploma, and 6 months in customer service or retention roles.

We invite applications for the Remote Bilingual Retention Advisor – English/Spanish position located in Fayetteville, NC, United States.

Learn more about the Remote Bilingual Retention Advisor – English/Spanish role in the description above.

We appreciate your interest in this position.

Join Smart Start, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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